Privacy Policy

Last updated: July 2026

1. Privacy at a Glance

General information

The following notes provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on data protection, please refer to the full privacy policy below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator (the “controller”). You can find the controller's contact details in the section “Information about the controller” in this privacy policy and in the Legal Notice.

How do we collect your data?

On the one hand, your data is collected when you provide it to us - for example, when you contact us by e-mail. Other data is collected automatically by our IT systems when you visit the website. This is primarily technical data (e.g. internet browser, operating system or time of the page view). This data is collected automatically as soon as you enter this website.

What do we use your data for?

The data is collected to ensure the error-free provision of the website and to process enquiries addressed to us. This website does not use cookies and does not use any analytics or tracking services.

What rights do you have regarding your data?

You have the right at any time to obtain information free of charge about the origin, recipients and purpose of your stored personal data. You also have the right to request the rectification or erasure of this data. If you have given consent to data processing, you can withdraw this consent at any time with effect for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time about this or any other questions on the subject of data protection.

2. Hosting

We host the content of our website with the following provider:

External hosting

This website is hosted externally. The personal data collected on this website is stored on the servers of the host. This may include, in particular, IP addresses, contact requests, meta and communication data, website access data and other data generated via a website.

External hosting is carried out for the purpose of fulfilling contracts with our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of a secure, fast and efficient provision of our online offering by a professional provider (Art. 6(1)(f) GDPR).

Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions with regard to this data.

We use the following host:

The servers of our host are located in Germany. Your data is therefore processed within the European Union. No transfer of your personal data to countries outside the EU / EEA (third countries) takes place.

Data processing agreement

We have concluded a data processing agreement (DPA, Art. 28 GDPR) for the use of the above-mentioned service. This is a contract required by data protection law, which ensures that the host processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

3. General Information and Mandatory Disclosures

Data protection

The operator of this website takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data by which you can be personally identified. This privacy policy explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the internet (e.g. when communicating by e-mail) may be subject to security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information about the controller

The controller responsible for data processing on this website within the meaning of Art. 4(7) GDPR is:

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage period

Unless a more specific storage period is stated within this privacy policy, your personal data will remain with us until the purpose for the data processing no longer applies. If you assert a justified request for erasure or withdraw your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted once these reasons no longer apply.

Legal bases for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6(1)(a) GDPR or Art. 9(2)(a) GDPR, insofar as special categories of data pursuant to Art. 9(1) GDPR are processed. Consent can be withdrawn at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6(1)(b) GDPR. Furthermore, if your data is required to fulfil a legal obligation, we process it on the basis of Art. 6(1)(c) GDPR. Data processing may also be carried out on the basis of our legitimate interest pursuant to Art. 6(1)(f) GDPR. The legal bases applicable in each individual case are explained in the following paragraphs of this privacy policy.

Recipients of personal data

In the course of our business activities, we work together with various external parties. In some cases, this also requires the transfer of personal data to these external parties. We only pass on personal data to external parties if this is necessary in the context of the performance of a contract, if we are legally obliged to do so (e.g. transfer of data to tax authorities), if we have a legitimate interest in the transfer pursuant to Art. 6(1)(f) GDPR, or if another legal basis permits the transfer. When using processors, we only pass on personal data on the basis of a valid data processing agreement.

No data transfer to third countries

We do not transfer your personal data to countries outside the European Union or the European Economic Area, and we do not use any services that do so.

No automated decision-making or profiling

We do not use automated decision-making within the meaning of Art. 22 GDPR and we do not carry out profiling.

Obligation to provide data

You are not legally or contractually obliged to provide us with personal data. However, without the technical data described below (e.g. your IP address) the website cannot be delivered to your device, and without your contact details we cannot respond to your enquiries.

Withdrawal of your consent to data processing

Some data processing operations are only possible with your express consent. You can withdraw consent you have already given at any time. The lawfulness of the data processing carried out up to the withdrawal remains unaffected by the withdrawal.

Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS CARRIED OUT ON THE BASIS OF ART. 6(1)(E) OR (F) GDPR, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME, ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION, TO THE PROCESSING OF YOUR PERSONAL DATA; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA CONCERNED UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, RIGHTS AND FREEDOMS, OR THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING; THIS ALSO APPLIES TO PROFILING INSOFAR AS IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR THE PURPOSE OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of infringements of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged infringement (Art. 77 GDPR). The right to lodge a complaint is without prejudice to any other administrative or judicial remedy.

The supervisory authority responsible for us is:

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in performance of a contract handed over to you or to a third party in a commonly used, machine-readable format (Art. 20 GDPR). If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

Access, rectification and erasure

Within the framework of the applicable statutory provisions, you have the right at any time to obtain information free of charge about your stored personal data, its origin and recipients and the purpose of the data processing (Art. 15 GDPR) and, if applicable, a right to rectification (Art. 16 GDPR) or erasure (Art. 17 GDPR) of this data. You can contact us at any time about this or any other questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data (Art. 18 GDPR). You can contact us at any time to exercise this right. The right to restriction of processing exists in the following cases:

• If you contest the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data was or is unlawful, you can request the restriction of data processing instead of erasure.
• If we no longer need your personal data, but you need it for the establishment, exercise or defence of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
• If you have lodged an objection pursuant to Art. 21(1) GDPR, a balancing of your interests and ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may - apart from being stored - only be processed with your consent or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or of a Member State.

SSL / TLS encryption

For security reasons and to protect the transmission of confidential content, such as enquiries you send to us as the site operator, this site uses SSL / TLS encryption. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser bar.

If SSL / TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to promotional e-mails

We hereby object to the use of contact data published within the framework of our legal notice obligation for the purpose of sending unsolicited advertising and information material. The operator of this website expressly reserves the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam e-mails.

4. Data Collection on This Website

No cookies, no analytics or tracking services

This website does not use cookies, does not store or read any information on your device within the meaning of § 25 of the German Telecommunications Digital Services Data Protection Act (TDDDG), does not use any analytics or tracking services and does not embed any third-party content (e.g. external fonts, videos or social media plugins). All content is delivered from our own server. A cookie consent banner is therefore not required.

Server log files

The provider of this website automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• browser type and browser version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address

This data is not merged with other data sources.

This data is collected on the basis of Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimisation of the website as well as in its security (e.g. detection and defence against attacks) - for this purpose, the server log files must be collected.

Server log files are stored only for as long as is necessary for the purposes described above and are then deleted or anonymised. Log data whose further retention is required for evidentiary purposes (e.g. in the event of an attack on the website) is exempt from deletion until the incident has been finally resolved.

Enquiries by e-mail or phone

If you contact us by e-mail or phone, your enquiry, including all personal data resulting from it (name, enquiry), will be stored and processed by us for the purpose of handling your request. We do not pass this data on without your consent.

This data is processed on the basis of Art. 6(1)(b) GDPR if your enquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective handling of enquiries addressed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested; consent can be withdrawn at any time.

The data you send to us via contact enquiries will remain with us until you request its erasure, withdraw your consent to its storage or the purpose for the data storage no longer applies (e.g. after your request has been fully processed). Mandatory statutory provisions - in particular statutory retention periods - remain unaffected.

5. Privacy Policies of Our Apps

Separate privacy policies apply to our Android apps. You can access the privacy policy of each app directly via the following links:

• HOTAS Controller - Privacy Policy
• MIDI Controller - Privacy Policy
• Solitary - Chapter 1 - Privacy Policy
• Solitary - Chapter 2 - Privacy Policy